We think you'll agree that Leisure Pro has the best return policy in the industry. You have 60 days from the date of invoice to return the merchandise for full refund on your credit card. Then, we give another 60 days (120 days from the date of invoice) to return for store credit.
Inspect the equipment when it arrives, and if you're not fully satisfied you can return it for a full refund (less the shipping charge, for items which we offer free shipping the original shipping savings associated with the returned item(s) will be deducted), as long as you haven't used it. We won't even ask why you've changed your mind.
If a product is received defective or incorrect, please contact us immediately and we will do whatever possible to resolve the issue. We will only cover return shipping if we are notified prior to return.
Return item as used: Did you already use the product but still want to return it? We allow many qualifying items to be returned even if used, up to 120 days of date of invoice for full credit. Refund is issued in form of store credit only. Items must be in as-new-condition and returned with all parts. click here for more info
Just go to your orders page and start a self return process on eligible items
If you are returning an item for exchange. please download our Return Merchandise form, fill out the form, package the items securely and include the RM form along with a copy of the original invoice, send it prepaid (insurance and tracking recommended) with carrier of your choice to:
7 Slater Dr.
Elizabeth, NJ 07206