Customer Q&A
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What is Customer Q&A?
Customer Questions & Answers allows you to ask a question about a product from people who bought the product. Or you can answer a questions for other customers based on your expertise owning the product, In addition our salespeople will also answer some of the questions.
What should you ask?
Any question specific to the product, Like:
- Why did you choose this regulator?
- I am 5'10", 170 pounds, 32" waist, lean/muscular build. Should I go with a size medium for this BC?
- This fin be fitted with a spring strap from another brand? If yes, which one would you suggest?
What to ask / answer
In addition of asking question regarding the product You can also ask customer service questions. Like:
- Shipping
- Product Availability
- Customer Service
- Returns
But these question will be answered by our Customer Service rep not by other customers. Note: We reserve the right to remove question / answers
How Do I Ask a Question?
On a product page go to "ASK a Question" and follow prompts
Its good to first read previous Q&A's to see if your question was already answered
How to answer a question?
When a customer ask a question an email is sent to previous purchasers of this items, A link in the email will direct you to answer the question. Additionally you can answer a question in the Q&A portal underneath the last answer.