[4 of 4 customers found this review helpful]
Comments about Ocean Reef Ocean Reef Neptune Helmet H08:
We bought twenty of these with the communications packages. The harness that is included is useless. If the helmet is not very tight, it will shift on your head, and break the seal of the mask. When you tighten up the mask, the mask keepers hit the helmet edge and loosen the mask at the top, causing a free flow. I have hundreds of full face mask dives. I can't get this thing to work. We have tried to have the Divemaster tighten the mask perfectly for the diver on shore; as soon as the diver gets in the water, it loosens up. We have tried every way we can think of. When you try to re-tighten the mask straps in the water, they get hung up in the keeper.
The Ocean Reef salesman did not have a helmet for us to try when we demo dove their masks, we bought these on faith. When we called about the problem and asked for some guidance, they told us that they would send the same salesman(who doesn't have the helmet) to come train us. Of course, we would have to pay the salesman without the helmet to come and provide us with training.
The comms are useless because of the freeflow problem. The divers were holding the mask to their face to keep the seal so they could talk. If you buy the mask and comms, you are stuck diving the helmet whenever you want comms because the headset is hard wired.