You may cancel your order before it's shipped for any reason.  You'll receive a full refund.  Please call our Customer Service Department at: 212-645-1234.  Customer Service is available from 9:30 am - 4:30 pm Eastern time Monday - Thursday,

If the merchandise has already been shipped you'll have to pay all of the shipping and handling charges.

If we've specially ordered merchandise for you, it's non-cancelable.